Privacy Policy

ListVault is a real estate data agency. We compile and verify property records — pre-foreclosure, probate, tax delinquent, vacant, FSBO, expired listings, licensed realtor rosters and cash buyer registrations — and deliver them to investors, wholesalers, agents and virtual assistant teams as a CSV by email.

For any question about this policy, use the contact form and choose “Privacy request”.

When you submit the contact form, the estimator, a booking or a free sample request, we receive what you enter: your name, email address, phone number if you give one, company name, the topic or call you chose, the time you booked, the record types, states, counties, volume and cadence you asked about, what kind of buyer you are, and your message.

We also note how your visit started: the first page you opened, the website that linked you here (its address only, not the page) and any campaign tags in that link. This note stays in your browser tab and is only sent to us, together with your form, if you submit one. It tells us which pages and channels are useful.

We use this information to answer you, to hold the call you booked, and to quote and deliver the file you asked for. We do not sell it, rent it, or share it with anyone outside the people who fulfil your order.

Every request and booking gets a reference number and a private link to a page where you can follow its progress, write to the desk, and reschedule or cancel a booking. Anyone who has that link can open the page, so keep it to yourself. The page shows your first name and a shortened form of your email address, never your full contact details.

Files we share with you there, such as a free sample, can be downloaded by anyone with the link; we note when a file is downloaded.

Once a request is finished, the page may ask for a review. If you leave one, we keep your rating, your words and the name and description you choose. It appears on our website only if you tick the box allowing it and we then publish it, and we take it down if you ask.

Like most websites, our hosting records standard technical data such as IP address, browser type and the pages requested. This is used for security and to understand which pages are useful. We do not run advertising trackers or sell analytics data.

The property records we sell are compiled from public and lawfully licensed sources: county recorder and clerk filings, tax assessor and treasurer rolls, probate court dockets, code enforcement and utility records, licensing boards, and commercially licensed data providers.

We do not scrape private accounts, and we do not obtain records from consumer reporting agencies. Our files are not consumer reports and must not be used for credit, employment, insurance, tenant screening or any other purpose governed by the Fair Credit Reporting Act.

Clients are responsible for complying with the law where they operate — including the Telephone Consumer Protection Act, state calling and texting rules, do-not-call scrubbing, and CAN-SPAM for email outreach. Buying a file from us is not consent to contact anyone.

Files are licensed to the buying company only. Reselling, redistributing or republishing the records is not permitted.

If you are a property owner and want your information suppressed from the files we compile, send a “Privacy request” through the contact form with the property address and your name. We will suppress the record across future deliveries within 10 business days and confirm by email.

Residents of California, Colorado, Connecticut, Virginia and other states with privacy statutes may request access to, correction of, or deletion of personal information we hold, the same way. We will not discriminate against anyone who makes a request.

Form submissions, bookings and your messages with the desk are kept only as long as needed to serve the enquiry and keep normal business records. Delivered files are retained so we can re-send or deduplicate future orders for you, and are removed on request.

Access to our systems is restricted to the people who need it. No transmission over the internet can be guaranteed absolutely secure, but we take reasonable measures to protect what you send us.

We use a small number of service providers to run the site and the desk: our website host and database, and an email service that delivers confirmations, replies and alerts. They process data on our instructions only.

Calls are booked on this site. If you choose to add a booking to Google Calendar, Google handles that under its own privacy policy.

The site uses only what is required to function. We do not set advertising or cross-site tracking cookies.

Your browser tab keeps two small notes while it is open: whether you have seen the opening animation, and how your visit started (see section 2). Both are cleared when you close the tab. Our own staff use a sign-in cookie for the desk.

If this policy changes, the revised version will be posted on this page with a new date below. Continued use of the site after a change means you accept the updated policy.